Privacy

We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information, and on how to contact us.

We use your data to provide our services to you (if you are a client) or receive services from you (if you are a sub-contractor), to improve our service or our dealings with freelancers, and to meet and enforce our legal obligations. We delete your data when it is no longer needed for these purposes. Generally, we do not give your information to third parties, but there are some exceptions where we use external service providers to power our operations – some of these are outside the United States.

We are happy to answer your questions about any of this – email us at support@suitespotco.com.

Suite Spot Co. collects, uses, and is responsible for certain personal information about you. When we do so, we are regulated under the relevant data protection laws in the United States and New York State, and we are responsible as 'controller' of that personal information for the purposes of those laws.

This Privacy Notice is directed to you if you are a virtual assistant sub-contractor providing services to Suite Spot Co. or a client using our services.

The Personal Information We Collect and Use

Information Collected by Us – If You Are a subcontractor:

- Application Information: Information you provide when you apply to register as a freelancer. This includes your name, email, phone number, and other details needed to verify your identity and eligibility, create a profile, and communicate with you. *Basis: Performance of Contract; Legitimate Interest.*

- **Onboarding Information:** Further information provided during onboarding. This helps us facilitate your service provision and for statistical purposes. *Basis: Performance of Contract; Legitimate Interest.*

- **Communication Data:** Emails, messages, and calls related to processing tasks. *Basis: Performance of Contract; Legitimate Interest.*

- **Preferences and Feedback:** Your preferences regarding communications and feedback on your experience. *Basis: Consent; Legitimate Interest.*

- **Performance Data:** Client feedback on your services to help match you with suitable tasks. *Basis: Performance of Contract; Legitimate Interest.*

- **Legal Compliance:** Information used to enforce our freelancer terms of service and legal obligations. *Basis: Legitimate Interest; Legal Obligation.*

Information Collected by Us – If You Are a Client:

Registration Information: Information provided when signing up for our service, including your name, company name, contact details, and payment information. *Basis: Performance of Contract; Legitimate Interest.*

Service Information:** Details about the tasks you need assistance with and related communications. *Basis: Performance of Contract; Legitimate Interest.*

Preferences and Feedback:** Your preferences regarding communications and feedback on our services. *Basis: Consent; Legitimate Interest.*

Payment Data:** Information needed to process payments. *Basis: Performance of Contract.*

Information Collected by Us – If You Sign Up for Our Newsletter:**

Newsletter Subscription:** Your name and email address. *Basis: Consent.*

Online Profiles:** Information from LinkedIn, websites, and social media accounts if provided. *Basis: Legitimate Interest.*

Cookies and Tracking: Data from cookies and other tracking technologies. *Basis: Consent; Legitimate Interest.*

Who We Share Your Personal Information With: We routinely share your personal information with third-party service providers who help us provide, analyze, and promote our services. Some of these providers are based outside the United States.

Sub-Contractors:We share relevant information about clients with freelancers and vice versa to facilitate the matching of tasks.

Legal Requirements:We share personal information with law enforcement or other authorities if required by law.

We will not share your personal information with any other third party.

How Long Your Personal Information Will Be Kept:

Client Data: Retained for the duration of your relationship with us, then 1 year.

- Freelancer Data: Retained for the duration of your relationship with us, then 1 year.

- Applicant Data: Retained for 2 years if the application is unsuccessful.

- Message Data: Retained for 1 year.

- Enquiry Data: Retained for 1 years following your last interaction.

- Newsletter Subscription: Retained for 1 years following your last interaction.

- Cookie Data: Deleted after a maximum of 365 days.

Transfer of Your Information Outside the United States

We may transfer your personal information to third-party service providers located outside the United States. These providers help us provide and promote our services and engage with freelancers. We ensure appropriate safeguards are in place to protect your data.

Your Rights

You have a number of important rights free of charge. These include:

- **Access:** Right to request access to your personal data.

- **Correction:** Right to request corrections to your data.

- **Deletion:** Right to request deletion of your data under certain conditions.

- **Data Portability:** Right to receive your data in a structured, commonly used format.

- **Objection:** Right to object to data processing for direct marketing or other purposes.

- **Restriction:** Right to restrict our processing of your data under certain circumstances.

To exercise any of these rights, please contact us at support@suitespotco.com.

Keeping Your Personal Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. We also have procedures in place to deal with any suspected data security breach.

How to Complain

If you have a complaint about our use of your information, we hope you will contact us first. You also have the right to lodge a complaint with a supervisory authority, particularly in the United States or New York State.

How to Contact Us

If you have any questions about this privacy notice or the information we hold about you, please contact us at:

- Email: support@suitespotco.com

**Legitimate Interest:** We process your data to manage our business and provide the best service while considering the impact on your rights.

**Performance of Contract:** Processing necessary for fulfilling our contract with you.

**Legal Obligation:** Processing necessary for compliance with legal obligations.